FAQs
We've got answers to most of your questions! or Contact Us
DO YOU TRAVEL?
Yes, we travel and we would love to discuss travel details with you.
Do we really need an album?
Personally, we think that if you’re going to spend a lot of
money on wedding photography, you should walk away from it
with something tangible to display your investment. We know all
too well how easy it is for memory cards and hard drives of photos
to sit in drawers or boxes, waiting to be printed off, and we don’t
want your wedding photos to suffer that same fate.
HOW DO WE BOOK YOU?
After looking through our portfolio on our website and Instagram
please send us an inquiry
through the contact tab you can find on our website. We respond
within 48 hours,
Monday-Thursday. We offer in-person or over-the-phone
consultations to discuss the
booking. A 20% non-refundable retainer fee for date reservation
and both signatures are
required to reserve our services for your date. Once The retainer
is paid, we start to reject any
event that falls on that day.
WHAT IF WE NEED TO CANCEL/RESCHEDULE OUR WEDDING?
Every situation is different and we work with our clients to find options.
Our COVID-19
policy is that clients may transfer the retainer fee towards a new date
and if we are unable to
accommodate the new date, the retainer fee will be refunded in full if
the cancellation is communicated not less than 3 months to the event.
What if I only want one photographer? Can I get a discount on a package by cutting the second photographer?
This is possible for small elopements and weddings only. For
large weddings or for nighttime coverage, it is required that two
photographers be present. If you feel strongly that you only
need one photographer, let us know and we’ll be happy to
discuss options for you.
Do you work with a second photographer or assistant?
Yes, all of our full wedding packages include a
second shooter. Campxels is a team effort, comprised
of photographers who regularly work together and who have
been trained in similar styles of shooting.
Do you charge photography and Video Separately?
Yes we do, client chooses what package works for them for
either video or photos to get a total sum.
How long will it take to see my proofs?
Turnaround time for weddings is approximately 3-4 weeks.
Peak season(December)turnaround time is 5 weeks.
Post production starts after client has selected desired images
for their book